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  6.  » Remove, Reduce, Inform: New Steps to Manage Problematic Content

By Guy Rosen, VP of Integrity, and Tessa Lyons, Head of News Feed Integrity

Since 2016, we have used a strategy called “remove, reduce, and inform” to manage problematic content across the Facebook family of apps. This involves removing content that violates our policies, reducing the spread of problematic content that does not violate our policies and informing people with additional information so they can choose what to click, read or share. This strategy applies not only during critical times like elections, but year-round.

Today in Menlo Park, we met with a small group of journalists to discuss our latest remove, reduce and inform updates to keep people safe and maintain the integrity of information that flows through the Facebook family of apps:

REMOVE  (read more)

  • Rolling out a new section on the Facebook Community Standards site where people can track the updates we make each month.
  • Updating the enforcement policy for Facebook groups and launching a new Group Quality feature.

REDUCE (read more)

  • Kicking off a collaborative process with outside experts to find new ways to fight more false news on Facebook, more quickly.
  • Expanding the content the Associated Press will review as a third-party fact-checker.
  • Reducing the reach of Facebook Groups that repeatedly share misinformation.
  • Incorporating a “Click-Gap” signal into News Feed ranking to ensure people see less low-quality content in their News Feed.

INFORM (read more)

  • Expanding the News Feed Context Button to images. (Updated on April 10, 2019 at 11AM PT to include this news.)
  • Adding Trust Indicators to the News Feed Context Button on English and Spanish content.
  • Adding more information to the Facebook Page Quality tab.
  • Allowing people to remove their posts and comments from a Facebook Group after they leave the group.
  • Combatting impersonations by bringing the Verified Badge from Facebook into Messenger.
  • Launching Messaging Settings and an Updated Block feature on Messenger for greater control.
  • Launched Forward Indicator and Context Button on Messenger to help prevent the spread of misinformation.

 

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